FAQ
Questions, answered plainly.
What our products do today, what they do not do yet, and how we work.
XiReply
What is XiReply?
XiReply is a communications platform for service businesses. When a call goes unanswered, it texts the caller back, records and transcribes a voicemail, writes a brief of what the customer needs, and drafts a first reply for a person to send or edit. The request lands in a pipeline with status, assignment and history.
Can I buy XiReply today?
Not yet. XiReply is in private pilot with a small number of businesses. Sign up for product updates and we will let you know when access opens up.
Does XiReply replace the people who answer the phone?
No. It handles the calls nobody could get to, and it hands anything unclear or sensitive to a person rather than guessing. Suggested replies are drafts. A person sends them.
Links
What is Links?
Links is a marketplace and platform for focused business apps. Each app solves one problem, such as sending a quote, sharing job status, getting an approval in writing, or proving work was completed. You install the ones you need and skip the rest. An app that needs shared business context, such as customers or jobs, can be authorised to reach it rather than building its own. An app that does not need it never asks.
Which apps has Axivio built so far?
QuoteFlow, StatusLink, ApprovalLink, JobProof, IntakeLink, CheckProof, ServiceArea, MarginGuard, TinyOrder and UpsellLink. MarginGuard is free and the rest are included during the preview. These are the first-party apps and the catalogue is built to grow beyond them.
Can I use Links today?
Links is in preview. Follow Links development and we will tell you when it opens more widely.
What is Axivio Core?
Core is the shared foundation beneath Axivio software: identity, organisations, customers, records and permissions. It is infrastructure rather than something you buy separately, and it is why our products can share business and customer context.
Can I build an app for Links?
Not yet. Links is being designed so independent developers can publish focused business apps and request authorised access to the Axivio Core capabilities their app needs, but that is planned direction rather than something that is open. There is no developer programme, published interface or submission process today. You can follow developer access from the Links page if you want to hear when there is something concrete.
Custom Software
Do you still build websites and do general consulting?
That is no longer what Axivio leads with. We take on selective custom software development, chosen to fit the product work. If you need a marketing website or general IT consulting, we are probably not the right fit.
How does a custom software project start?
With a conversation about the problem, not a feature list. If it is a fit, we scope a first phase small enough to be useful on its own, agree it in writing, and build from there.
Company
What does Axivio Technologies do?
We build software for service businesses. XiReply handles customer communication, starting with missed calls. Links is a marketplace of focused business apps that share the same customers and jobs. We also take on a small number of custom software projects each year.
Is Axivio veteran-owned?
Yes. Axivio Technologies LLC is service-disabled-veteran-owned and veteran-led.
Where is Axivio based?
Ozark, Missouri. We serve Springfield and Southwest Missouri, and accept select remote work.
Still have a question?
Ask us directly. We will give you a straight answer.